Terms and Conditions
Dear traveler all in Green Amazon Tours Perú, we are grateful to be chosen to be part of your experience in your trip that you want to make, we are a 100% local company located in the city of Cusco, we try to give the best possible service and always seeing every day with the improvement of our services. According to the regulations of our company we have some terms and conditions. Please read carefully below.
1.- Risks: Green Amazon Tours Peru, is not responsible for any damage or loss of personal objects of the client in any case; Neither can we assume responsibility for any accident or illness that may occur to the client. If the client is injured or becomes ill the costs and the responsibility falls directly to the passenger. In the same way the client declares that he is in good physical and mental form, GREEN AMAZON TOURS PERU is not responsible for the consequences if this is not the case. The equipment provided to the passenger is his responsibility, the total cost of the damage or loss of these if this happened, must be compensated on his return to the city of Cusco at the end of his trip.
2.-Travel insurance: We recommend you take out travel insurance that covers all types of accidents, medical expenses and emergency repatriation, including rescue and air ambulance. and that also covers trip cancellations and lost luggage. then Send us a copy of the insurance policy to our offices.
3.- About reservations: To have a reservation of any of our programs or trips with GREEN AMAZON TOURS PERU please fill out the reservation form of the program or trip that you want to book with all the personal information of each participant of your group with the following information:
- Full name as it appears on your passport (nicknames are not accepted).
- Passport number.
- Phone number (optional).
- Shoe size.
- Type of food, If you have allergies or medical restrictions or anything else if it is necessary for you, let us know
3.- payment or deposit procedure.- please contact us before making any deposit or payment to Green Amazon Tours Peru, we request a minimum of 25% per person of the total cost of the chosen program, by doing this you confirm your trip and Agree your travel contract with GREEN AMAZON TOURS PERU . Next we will confirm your travel reservation with us by mail. This deposit is not refundable for cancellation of the client. This pre-payment can be done through 3 ways:
A.- Western Union.- You can send ALEX SANDRO OLAVE QQUEHUARUCHO, Cusco – Peru to guarantee your trip, as soon as you make the money transaction please let us know by email to us with the transaction number so that we can collect the money and confirm your excursion with us.
B.- PayPal.-To make deposit by PayPal you need a PayPal account. Our address to send your deposit is email@example.com in this case you have to pay an additional 6% on the deposit to cover the PayPal commission.
C.- Visa.- You can also make your deposit or even your final payment for a visa in online payments. Then I have to send a scanned payment Boucher to confirm your deposit and reservation.
4.- Final payment or last balance: Finally, you must visit our office 48 hours before your trip to make the final payments, which can be in US dollars or Peruvian soles and if you cannot come to the office, please inform us by email . mentioning in which hotel You will be one day before your trip to come to your hotel and make the final arrangements.
6.-Cancellations.- Any type of change or cancellation of the trip must be made within a period of no less than 15 business days by sending an email notification to firstname.lastname@example.org or email@example.com.
- Cancellations 15 business days before the tour will be returned 25% deposit.
- Cancellations 48 hours before the tour will be refunded 15% deposit.
- After 48 hours and when the final payment is made, there will be no refund or claim.
Thank you very much for choosing Us and have a wonderful trip.